Data Protection & Governance Support Assistant

Summary: The Data Protection & Governance Support Assistant role at Pharmacy2U involves supporting the Information Governance & Security Team to maintain high standards of data protection and compliance. The position requires hands-on involvement in investigating data incidents, conducting risk assessments, and collaborating with various departments to ensure effective governance practices. This permanent, full-time role offers hybrid working after training and includes a range of employee benefits. The ideal candidate will have a background in support or administration, along with knowledge of UK data protection legislation.

Key Responsibilities:

• Investigate, document, and follow up on data incidents and breaches.
• Conduct and advise on risk assessments, Data Protection Impact Assessments (DPIAs), and Legitimate Interest Assessments.
• Maintain core compliance documentation, including Records of Processing Activities, registers, and training logs.
• Support regular audits and reviews of information governance and security frameworks.
• Contribute to the delivery and continuous improvement of staff training.
• Assist with privacy compliance in new projects and initiatives.
• Collaborate with departments to embed good governance and data protection practices.
• Respond to internal and external data protection queries and maintain shared resources.
• Help ensure policies remain up to date and aligned with legal and regulatory expectations.
• Manage governance-related inboxes and task tracking for timely responses.

Key Skills:

• GCSEs (or equivalent) in Maths and English, grade C / 4 or above.
• Previous experience in a support, administration, or coordination role.
• Confident using Microsoft Office and handling tasks requiring precision and organization.
• Understanding of UK data protection and privacy legislation (e.g., UK GDPR, Data Protection Act 2018).
• Confident using IT systems and ability to quickly learn new tools and processes.
• Comfortable working independently while being a supportive team player.
• Strong track record of managing workload in fast-paced environments.
• Experience working within regulatory, ethical, or compliance frameworks.

Salary (Rate): £33,000

City: Leeds

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other