Data Manager - 3 Days a week in your Local site - Inside ir35

Data Manager

3 Days a week in your local DWP office

Build and oversee a "live service" function for Health Data Platform capability, which will include activities such as:

Data Platform Live Service Monitoring and Maintenance

• Establishes and maintains the live schedule for batches/products/etc.
• Undertakes Daily batch/data product checks and ensure all environments (lower and Prod) are available as per schedule.
• First stage Incident and Problem investigation and (where Data Team specific) leads the resolution activities.
• Acts as the integration point between data Team and Service Management Teams.
• Plan and orchestrate maintenance/upgrade activities with Eagle and application suppliers (this one would be in conjunction with engineering)

Customer Support for live Data Platform services/products

• Acts as the customer-facing aspect of the Data Team for activities such as:
• Product support/questions of clarity
• Potential issues with regards to data products
• Product review.
• User onboarding/offboarding requests and maintain records of users with differing access privileges* (may/may not be appropriate).
• Reviewing the demand for existing products (and associated retirement).
• User training/upskilling.

Implementation/Release Orchestration

• Delivery Managers plan, Data Manager orchestrates the implementation.

Oversees Data Governance

• Keeps processes and actions updated with policy (in our case, ensuring the Data Lifecycle and its implementation in the Data Team are updated.)
• Executes Data quality monitoring capability and associated linkages to incident/problem mgt.
• Develops and implements new governance processes where absent.
• Could oversee (check/verify) Data Governance compliance from a wider Health perspective (but the onus for execution would still be on the product teams themselves - this would be more an audit/verification role).