Data Engineer (BD&A - DAPM Live Service Support) - Hybrid

Summary: The Data Engineer role focuses on providing operational support for data integration and analytics platforms, ensuring stability and enhancing monitoring capabilities. The position requires active SC security clearance and involves live service support, Grafana monitoring, and alerting. The engineer will work closely with technical teams to maintain service performance and improve visibility through dashboards. This is a hybrid role based in Telford, requiring two days per week on-site work.

Key Responsibilities:

• Provide ongoing live support across platforms including Denodo, Talend, Pentaho Data Integration (PDI), Git, MySQL, and Amazon Redshift.
• Investigate, diagnose, and resolve incidents across data and integration services.
• Work closely with technical teams to maintain service availability and performance.
• Design, create, and consolidate Grafana dashboards.
• Transform multiple independent dashboards into a unified Live Service view with drill-down capability by service.
• Gather monitoring requirements from stakeholders.
• Configure and implement alerting for legacy services that currently lack monitoring.
• Deliver fit-for-purpose alert thresholds and notifications aligned to operational needs.
• Improve visibility, observability, and proactive incident management.

Key Skills:

• Active SC Clearance.
• Experience supporting live production environments.
• Exposure to data platforms such as Denodo, Talend, PDI, MySQL, or Redshift.
• Experience creating or maintaining Grafana dashboards.
• Understanding of monitoring, alerting, and service observability principles.
• Strong troubleshooting and analytical skills.
• Ability to gather requirements and translate them into monitoring solutions.
• Experience configuring Grafana alerting (desirable).
• Experience working in a client-side environment (desirable).
• Knowledge of legacy system monitoring uplift (desirable).
• Familiarity with Git version control (desirable).

Salary (Rate): £430 per day

City: Telford

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

Job Title: Data Engineer (BD&A - DAPM Live Service Support)

Max Rate: £430 per day inside ir35

Duration: 6 months

Location: Telford/hybrid 2 days per week onsite)

Active SC security clearance is required for this role.

Job Description:

We are seeking an SC Cleared Live Support & Monitoring Engineer to provide operational support across a suite of data integration and analytics platforms. This role focuses on maintaining stability, enhancing monitoring capability, and improving service visibility through consolidated dashboards and intelligent alerting.

Responsibilities

Live Service Support

• Provide ongoing live support across platforms including:
• Denodo
• Talend
• Pentaho Data Integration (PDI)
• Git
• MySQL
• Amazon Redshift
• Investigate, diagnose and resolve incidents across data and integration services
• Work closely with technical teams to maintain service availability and performance

Grafana Monitoring & Alerting

• Design, create and consolidate Grafana dashboards
• Transform multiple independent dashboards into a unified Live Service view with drill-down capability by service
• Gather monitoring requirements from stakeholders
• Configure and implement alerting for legacy services that currently lack monitoring
• Deliver fit-for-purpose alert thresholds and notifications aligned to operational needs
• Improve visibility, observability and proactive incident management

Experience & Skills

Essential

• Active SC Clearance
• Experience supporting live production environments
• Exposure to data platforms such as Denodo, Talend, PDI, MySQL or Redshift
• Experience creating or maintaining Grafana dashboards
• Understanding of monitoring, alerting and service observability principles
• Strong troubleshooting and analytical skills
• Ability to gather requirements and translate them into monitoring solutions

Desirable

• Experience configuring Grafana alerting
• Experience working in a client-side environment
• Knowledge of legacy system monitoring uplift
• Familiarity with Git version control