Data Centre Contract Manager

The Role

You’ll have overall responsibility for the successful delivery of the contract, working closely with the client, engineering teams and specialist subcontractors to ensure the site operates safely, reliably and in line with contractual requirements.

Key responsibilities include:

• Managing the day-to-day delivery of a critical facilities management contract.
• Leading engineering and hard-services teams within a data centre environment.
• Managing M&E maintenance, PPM and reactive works.
• Ensuring contractual KPIs, SLAs and compliance requirements are consistently achieved.
• Managing client relationships and acting as the key operational point of contact.
• Overseeing subcontractors and specialist engineering providers.
• Managing budgets, costs, procurement and commercial performance.
• Ensuring all statutory and site-specific compliance requirements are met.
• Managing risk, business continuity and operational resilience.
• Leading contract review meetings and performance reporting.
• Driving continuous improvement across the contract.
• Supporting projects, lifecycle works and technical upgrades where required.

About You

Critical-environment contract management experience is essential.

You’ll ideally have experience managing facilities or engineering contracts within a data centre, mission-critical, pharmaceutical, healthcare, financial services or similarly high-availability environment.

• Proven experience managing FM or engineering contracts.
• Previous experience within a critical environment.
• Strong understanding of hard FM and M&E building services.
• Experience managing engineering teams and subcontractors.
• Strong commercial and client-management skills.
• Excellent knowledge of PPM, compliance and statutory maintenance.
• A structured approach to risk, escalation and operational resilience.
• The confidence to deal with senior client stakeholders.
• An engineering/building services background is highly desirable.