Data Center Engineer
Posted 7 days ago by Infoplus Technologies UK Limited
Negotiable
Undetermined
Undetermined
Newport, Wales, United Kingdom
Summary: The Data Centre Engineer role at a prestigious bank involves managing, maintaining, and securing critical data centre infrastructure. The position requires designing and overseeing a resilient data centre environment while ensuring operational excellence and supporting junior team members. The engineer will also collaborate with vendors and stakeholders to integrate solutions and manage network projects effectively. Strong technical expertise and experience in the financial services sector are essential for success in this role.
Key Responsibilities:
- Leading operations of client data centre environments and ensuring seamless service integration.
- Maintaining operational continuity and managing the work of DC Engineers and third-party suppliers.
- Managing financial budgeting for on-premises hosted services and overseeing procurement.
- Implementing site risk management strategies and creating standard operating procedures.
- Maintaining accurate infrastructure asset management and lifecycle reports.
- Ensuring documentation is audit-ready and supporting capacity management.
- Collaborating with vendors and stakeholders to integrate data centre solutions.
- Leading incident response efforts and conducting root cause analyses for major incidents.
- Managing network projects and ensuring compliance with deadlines, scope, and budget.
- Assisting with monthly reporting on data centre metrics.
Key Skills:
- Extensive experience in technology and operations, preferably in financial services.
- Deep understanding of security protocols and compliance standards (PCI-DSS, CIS, NIST).
- Real-time incident and fault management experience in a business-critical environment.
- Proficiency in managing third-party suppliers and ensuring SLAs are met.
- Demonstrated abilities in financial and budget management.
Salary (Rate): undetermined
City: Newport
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Job Description: Mandatory Skills: Desktop Support Experience: 5-8 Years We are excited to invite applications for the position of Data Centre Engineer to join our esteemed bank’s IT team. This pivotal role involves the management, maintenance, and security of our critical data centre infrastructure. As a Data Centre Engineer, you will be responsible for designing, implementing, and overseeing a secure, scalable, and resilient data centre infrastructure throughout the bank’s facilities. Your expertise will play a crucial role in ensuring operational excellence and supporting the development of less experienced team members.
About the Role – Your Contributions to Our Team As a Data Centre Engineer, your day-to-day responsibilities will include:
- Leading the successful operations of client data centre environments, ensuring a seamless integration of services.
- Maintaining operational continuity, providing regular reports and managing the work of DC Engineers and third-party suppliers effectively.
- Ensuring that our Data Centres are upheld to a high visual and operational standard.
Technical Responsibilities In this role, you will also take on various technical responsibilities such as:
- Managing financial budgeting for all on-premises hosted services and overseeing site-level procurement.
- Implementing site risk management strategies and creating standard operating procedures relevant to each location.
- Maintaining accurate infrastructure asset management and lifecycle reports for both data centre and associated infrastructure assets.
- Ensuring documentation is maintained in an ‘audit-ready’ state, supporting capacity management that includes power and floor space forecasting.
- Acting as a conduit for change management, ensuring all changes meet site-level approval.
- Supporting the CTO team with incident and problem management processes, including hardware replacements and RMA tasks.
Vendor and Stakeholder Collaboration A vital aspect of your role will involve collaborating with vendors and internal stakeholders to seamlessly integrate data centre solutions into banking infrastructure and services. This includes:
- Leading incident response efforts for data centre-related issues, ensuring rapid resolution with minimal impact on business operations.
- Conducting thorough root cause analyses for major incidents, implementing measures to mitigate recurrence.
- Planning and overseeing data centre upgrades and changes, ensuring compliance with change management policies.
Project Management and Preventative Maintenance You will also be responsible for managing network projects, working in coordination with cross-functional teams to ensure deadlines, scope, and budget compliance. Other responsibilities include:
- Validating that all Planned Preventative Maintenance (PPM) tasks are completed on schedule, tracking any reported faults or advisories through to resolution.
Reporting Tasks You will assist with monthly reporting on data centre power usage, PUE, capacity, and other critical metrics, ensuring accuracy and timeliness of information.
About You – Desired Qualifications and Experience To thrive in this role, you should bring extensive experience in technology and operations, ideally within the financial services or banking sector. Key qualifications include:
- A deep understanding of security protocols and compliance standards, such as PCI-DSS, CIS, and NIST.
- Extensive real-time incident and fault management experience in a business-critical environment.
- Proficiency in managing third-party suppliers to ensure they meet stringent SLAs.
- Demonstrated abilities in financial and budget management.