Summary: The Data Administrator role at Middlesbrough Council involves providing exceptional customer service and administrative support within a team that assists individuals facing challenges related to substance use, domestic violence, and housing. The position requires managing reception duties, clerical tasks, and maintaining records while ensuring a pleasant experience for service users and professionals. The role demands strong organizational skills, attention to detail, and the ability to multitask effectively in a busy environment.

Key Responsibilities:

• Manage reception duties, including answering telephone and face-to-face inquiries.
• Provide general clerical and administrative support, such as photocopying and filing.
• Set up and maintain manual and computerized records and management information systems.
• Sort and distribute mail and undertake administrative procedures like processing orders and invoices.
• Plan and schedule events and appointments.
• Operate relevant ICT packages and maintain stock and supplies.
• Provide supervision and support to other staff in routine administrative tasks.
• Attend meetings and participate in training and performance development activities.
• Comply with council policies and procedures and contribute to the overall ethos of the council.
• Work flexible hours, including unsociable hours when necessary.

Key Skills:

• Excellent organizational and multitasking abilities.
• Strong IT skills and experience with office management tools.
• Problem-solving attitude with attention to detail.
• Experience maintaining internal databases and organizing company documents.
• Strong written and oral communication skills.
• Experience providing high-level professional administration support under pressure.
• Friendly and understanding approach when dealing with staff and clients.

Salary (Rate): undetermined

City: Middlesbrough

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other