About the company
The organization is a high-value manufacturer and specialist design-in distributor serving the electronics industry. Its expertise includes industrial and ruggedized computing, specialist electronic components, and battery power solutions for sectors that depend on complex, performance-critical products.
Its purpose is to help customers meet demanding technical requirements through dependable products and specialist support. By combining product quality, high service standards, and comprehensive technical expertise, the organization aims to deliver solutions that customers can rely on. Its work is guided by a commitment to quality, customer service, collaboration, and innovation. As a multi-site engineering and technology group, it offers employees the opportunity to contribute across varied markets and technical areas.
What the job entails
The Commercial Operations Manager will own the systems, reporting, and governance that support commercial performance across a multi-site engineering and technology group. Reporting to the Chief Growth Officer, you will be the business owner for Microsoft Dynamics 365 Customer Engagement (D365CE) and Power BI commercial reporting, ensuring data is accurate, trusted, and used to inform decisions.
You will develop and maintain executive dashboards, oversee forecasting and pipeline governance, and analyze pipeline health, conversion, forecast accuracy, and overall commercial performance. The role also involves turning data into actionable insights for senior leaders and commercial teams, improving CRM adoption and data quality, and establishing consistent processes. Working closely with Sales, Marketing, Finance, and business unit leaders, you will identify opportunities to automate workflows and strengthen commercial decision-making across the group.
Key requirements / What we look for
- At least five years of experience in Commercial, Sales, or Revenue Operations, Business Analytics, or CRM Management.
- Strong hands-on D365CE and Power BI reporting and dashboard experience.
- B2B sales experience, including forecasting, pipeline governance, and commercial reporting.
- Advanced Excel and data analysis skills; confidence engaging and constructively challenging senior stakeholders.
- Experience in technology, electronics, manufacturing, industrial, aerospace and defense, or medical markets is an advantage.
- Full UK driving license, eligibility to work in the UK without sponsorship, and successful BPSS clearance before starting.
Compensation & Benefits
- Salary: £60,000–£75,000.
- Electric vehicle salary sacrifice scheme, pension plan, company sick pay, life assurance, profit share, and all-employee share plan.
- 26 days of annual leave plus bank holidays, with additional leave based on length of service.