Customer Supply Chain Engagement Lead
Posted 3 days ago by RED Global on Linkedin
Negotiable
Undetermined
Hybrid
London Area, United Kingdom
Summary: The Customer Supply Chain Engagement Lead role involves managing and leading projects to enhance customer value and retention, with a focus on improving customer journeys and service offerings for priority customers. The position requires expertise in supply chain management, process improvement, and automation tools to optimize operations. The role is contract-based for 12 months and operates in a hybrid working arrangement.
Key Responsibilities:
- Manage and lead projects aimed at increasing customer value and retention.
- Work on customer journey improvements to meet the needs of priority customers.
- Optimize supply chain processes, including order and claims management.
- Utilize automation tools like Co-Pilot and Power Automate for process automation.
- Build upon customer segmentation efforts and execute Value Service Projects.
Key Skills:
- Customer Engagement & Project Management experience.
- Supply Chain and Process Improvement expertise.
- Experience with automation tools, particularly Co-Pilot and Power Automate.
- Knowledge of customer segmentation and Value Service Projects.
Salary (Rate): undetermined
City: London Area
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other