Customer Success Engineer
Posted 2 weeks ago by 83zero
£75,000 Per year
Fixed-Term
Hybrid
United Kingdom
Summary: The Network Engineer (SASE) role is a hands-on, customer-facing position within a global cybersecurity leader, focused on supporting enterprise clients in deploying and optimizing SASE and cloud security solutions. This 12-month fixed-term contract requires extensive experience with SASE technologies and is not intended for those looking to learn on the job. The role involves acting as the primary technical contact, troubleshooting complex issues, and advising on best practices. Candidates must have a strong technical background and customer-facing experience in enterprise environments.
Key Responsibilities:
- Acting as the primary technical contact for enterprise customers
- Supporting implementation and integration of SASE solutions
- Driving adoption and optimisation of cloud security platforms
- Troubleshooting complex networking and security issues
- Managing escalations and coordinating with engineering teams
- Advising on SASE best practices and security governance
- Identifying risks and supporting mitigation strategies
- Building deep expertise across the SASE stack
Key Skills:
- 5+ years in a technical role such as Security Engineering, Network Engineering, Technical Consulting, or Post-sales/Customer Engineering
- Strong customer-facing experience in enterprise environments
- Proven hands-on experience with SASE solutions
- Strong understanding of SASE architecture and components
- Solid networking fundamentals
- Experience with firewalls, routers, switches, and VPNs
- Knowledge of CASB, SWG, ZTNA, and DLP technologies
- Routing protocols (BGP, OSPF, EIGRP)
- Experience with IPSEC, SSL, PKI
- Authentication protocols (SAML, SSO, LDAP, RADIUS)
- Linux knowledge (Bash or Python beneficial)
Salary (Rate): £75,000.00 yearly
City: undetermined
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: fixed-term
Seniority Level: Mid-Level
Industry: IT
Network Engineer – SASE
United Kingdom (Remote / Hybrid)
12-Month Fixed-Term Contract
£75,000 per annum
Full-time
The Opportunity
We’re hiring a Network Engineer (SASE) to join a global cybersecurity leader on a 12-month FTC in the UK. This is a hands-on, customer-facing engineering role where you’ll support enterprise clients in deploying, optimising and scaling SASE and cloud security solutions. This role requires prior experience working with SASE technologies. It’s not a step-up or learning-on-the-job position.
What You’ll Be Doing
- Acting as the primary technical contact for enterprise customers
- Supporting implementation and integration of SASE solutions
- Driving adoption and optimisation of cloud security platforms
- Troubleshooting complex networking and security issues
- Managing escalations and coordinating with engineering teams
- Advising on SASE best practices and security governance
- Identifying risks and supporting mitigation strategies
- Building deep expertise across the SASE stack
What We’re Looking For
Experience
- 5+ years in a technical role such as: Security Engineering, Network Engineering, Technical Consulting, Post-sales / Customer Engineering
- Strong customer-facing experience in enterprise environments
- Proven hands-on experience with SASE solutions (essential)
Technical Skills
- Strong understanding of SASE architecture and components
- Solid networking fundamentals
- Experience with firewalls, routers, switches and VPNs
- Knowledge of CASB, SWG, ZTNA and DLP technologies
- Routing protocols (BGP, OSPF, EIGRP)
- Experience with IPSEC, SSL, PKI
- Authentication protocols (SAML, SSO, LDAP, RADIUS)
- Linux knowledge (Bash or Python beneficial)
Why Apply?
- Work with cutting-edge SASE and cloud security technology
- Exposure to large-scale enterprise environments
- High-impact role supporting critical security infrastructure
- Fast-paced, international environment