Customer Services and Internal Sales Executive (12 months Maternity Cover)

Summary: The Customer Services and Internal Sales Executive role focuses on delivering exceptional customer service while managing internal sales for designated customers. Responsibilities include processing orders, addressing queries and complaints, and collaborating with various departments to drive sales. The position is based in Dungannon, Northern Ireland, and is a 12-month maternity cover. Candidates must have the right to work in the UK and possess relevant administrative experience.

Key Responsibilities:

• Provide efficient and exceptional customer service experience.
• Process and confirm customer orders, queries, and complaints.
• Collaborate with internal departments to drive the order book sales.
• Support nominated customers with internal sales service.

Key Skills:

• Minimum 6 months' experience in an administrative role.
• PC literate.
• Excellent written and verbal communication skills.
• Minimum of a C grade in at least 5 GCSEs, including English Language and Maths.
• Experience in administration and dealing with business customers/sales/clients.
• Previous experience in a food or food packaging environment.
• Experience with SAP.
• Export sales/customer services experience.
• Internal sales experience.

Salary (Rate): £28,500

City: Dungannon

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other