Customer Service Trainer Instructional Designer
Posted 1 day ago by Dice
Negotiable
Outside
Hybrid
USA
Summary: The Customer Service Trainer Instructional Designer role involves developing and delivering training programs aimed at enhancing customer service skills. The position can be performed remotely or based in St. Louis, Missouri. The role is classified as outside IR35, indicating a flexible working arrangement.
Key Responsibilities:
- Design and develop training materials for customer service representatives.
- Conduct training sessions and workshops to improve service delivery.
- Evaluate training effectiveness and make necessary adjustments.
- Collaborate with stakeholders to identify training needs.
Key Skills:
- Experience in instructional design and training delivery.
- Strong communication and presentation skills.
- Ability to assess training needs and outcomes.
- Proficiency in using training software and tools.
Salary (Rate): undetermined
City: St. Louis
Country: USA
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
Detailed Description From Employer:
Customer Service Trainer Instructional Designer
Salary:
Location: USA
Remote or St. Louis, Missouri
Outside IR35