Customer Service Specialist (Logistics / Supply chain)

Customer Service Specialist (Logistics / Supply chain)

Posted 1 week ago by Proclinical Staffing

Negotiable
Undetermined
Undetermined
Basingstoke, England, United Kingdom

Summary: My client, a large Pharmaceutical company, is seeking a Commercial & Customer Service Representative for a 6-month contract. The role involves providing comprehensive commercial and customer service support, including customer interaction and supply decision-making. The ideal candidate should possess a team-oriented attitude and basic analytical skills, particularly in Excel. Experience in Supply Chain or Logistics is preferred for this position.

Key Responsibilities:

  • Provide Commercial and Customer Service support.
  • Interact with key customers and third-party call centre suppliers.
  • Handle customer calls and process requests.
  • Review purchase trends and make supply decisions.
  • Work directly with customers to ensure appropriate supply.
  • Conduct data review and analysis using basic tools like Excel.

Key Skills:

  • Team-oriented with a can-do attitude.
  • Basic analytical skills, particularly in Excel.
  • Experience in Supply Chain or Logistics (preferred).

Salary (Rate): undetermined

City: Basingstoke

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

My client is a large Pharmaceutical company seeking a Commercial & Customer Service Representative on a 6 month contract.

ROLE: Duties will include all elements of Commercial and Customer Service support. This will include interacting with key customers and our third-party call centre supplier, handling calls from customers and processing requests, reviewing purchase trends and taking appropriate supply decisions and working directly with customers to ensure appropriate supply.

CANDIDATE: We are looking for an individual who is happy working in a team with a can-do attitude and a drive to close out activities. In addition, there will be a requirement for data review and analysis and so a good grasp of basic tools such as Excel would be required with full training on other analytic tools provided. This is a fantastic role to develop experience within a commercial customer service environment. Ideally some experience within Supply chain or Logistics

Please apply on Linkedin.