customer service specialist
Posted Today by Randstand (USA)
Negotiable
Outside
Hybrid
fort worth, texas (remote)
Summary: The Customer Service Specialist serves as the initial contact for customers facing technical issues with pharmacy claims, delivering exceptional service through phone and email. This hybrid role requires flexibility in working hours, including evenings and some Saturdays. The position primarily allows for remote work, with occasional in-office requirements.
Key Responsibilities:
- Act as the first point of contact for customers with technical issues related to pharmacy claims.
- Provide exceptional customer service via phone and email.
- Work a flexible schedule, including evenings and some Saturdays.
- Occasionally work in the office as required.
Key Skills:
- Strong customer service skills.
- Ability to handle technical issues effectively.
- Excellent communication skills, both verbal and written.
- Flexibility in work schedule.
Salary (Rate): £15.00 hourly
City: Fort Worth
Country: United States
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
As a Customer Service Specialist, you will be the first point of contact for customers experiencing technical issues with pharmacy claims. You will provide exceptional customer service via phone, and email. This is a hybrid position where you will work from home most of the time but will be required to work in office certain days. Must be able to work a flexible work schedule from 7 am - 9 pm M-F and 8 am - 6:30 pm some Saturdays. Requirements: Mus