Customer Service Representative - Uncapped Commission
Posted 1 day ago by 1767292856
Negotiable
Undetermined
Undetermined
Lancaster, Lancashire
Summary: The Sales Advisor role at EE in Lancaster involves connecting with customers over the phone to help them select suitable products and services. Candidates do not need prior sales experience but should demonstrate resilience and a drive to meet targets. The position offers comprehensive training and flexible working arrangements to accommodate personal commitments. This role is part of a supportive team culture focused on career development and customer satisfaction.
Key Responsibilities:
- Engage with customers over the phone to assist in choosing products and services.
- Adapt to various customer interactions and maintain motivation in a sales environment.
- Participate in comprehensive training to gain confidence in discussing technology products.
- Work flexibly, scheduling breaks and managing time to accommodate personal events.
Key Skills:
- Strong interpersonal skills for building relationships with customers.
- Resilience and a driven attitude to achieve sales targets.
- Ability to adapt to changing situations and maintain motivation.
- Willingness to learn and engage with technology products.
Salary (Rate): £25,087 Annual
City: Lancaster
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: Entry Level
Industry: Sales
Start Date - 16/02/2026
If you're a natural when it comes to connecting with people - building relationships and understanding their needs - you could be a great fit for a Sales Advisor role with EE.
At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment.
You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly - for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments.
What's in it for you?
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer's Leave: Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks' full pay and 8 weeks' half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at
