Negotiable
Undetermined
Hybrid
Milton Keynes, England, United Kingdom
Summary: The Customer Service Representative role involves providing support in a hybrid working environment, with three days in the Milton Keynes office and two days remote. Candidates should have previous experience in call centers or customer service, with a preference for those with retail or hospitality backgrounds. Strong communication skills and the ability to work in a regulated environment are essential for this position.
Key Responsibilities:
- Provide customer service support in a hybrid working environment.
- Engage with customers effectively, utilizing strong verbal communication skills.
- Work comfortably in a regulated environment, particularly in financial services.
- Participate in initial training on-site in Milton Keynes.
- Navigate customer inquiries and issues efficiently.
Key Skills:
- Strong verbal communication and interpersonal skills.
- Previous call center or customer service experience.
- Customer-facing retail or hospitality experience.
- Ability to work in a regulated environment.
- Experience in financial services is beneficial.
Salary (Rate): undetermined
City: Milton Keynes
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Working hours: 09:00 – 17:00
Location: Hybrid – 3 days per week in Milton Keynes office, 2 days remote
Initial training will be on-site in Milton Keynes
Experience: Previous call Centre/customer service experience preferred
Customer-facing retail/hospitality experience also considered
Skills: Strong verbal communication and interpersonal skills
Comfortable working in a regulated environment (Financial Services experience beneficial)
Interview process: Single-stage interview with quick turnaround