Summary: The role of Customer Service Agent is a full-time, on-site position based in Derby, offered as a 12-month fixed-term contract. The successful candidate will work with a global leader in the food service industry, focusing on account management and customer service. The position requires a start date between late April and early May.

Key Responsibilities:

• Maintain and update the HubSpot CRM system accurately.
• Identify upselling opportunities to maximize sales.
• Utilize Microsoft Office, especially Excel and Outlook, for role execution.
• Balance customer needs with business objectives for informed decision-making.
• Adapt proactively to technological and other changes.
• Demonstrate self-motivation and a strong drive for success.
• Learn and develop the usage of Greentree.

Key Skills:

• Experience with HubSpot CRM.
• Sales maximization and upselling skills.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Ability to balance customer needs with business objectives.
• Positive, adaptable, and proactive attitude.
• Self-motivated with a strong drive for success.
• Willingness to learn Greentree.
• Desirable: Previous experience in the food service industry.

Salary (Rate): 30000

City: Derby

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: fixed-term

Seniority Level: Mid-Level

Industry: Other