Customer Service Advisor - Call Centre
Posted Today by Talent
Negotiable
Undetermined
Undetermined
Islington, England, United Kingdom
Summary: Customer Service Advisor position available for a 3-month contract in Islington, requiring proven call centre experience in a healthcare setting. The role involves managing a high volume of calls, scheduling appointments, and processing patient referrals. Candidates must demonstrate professionalism and excellent telephone skills.
Key Responsibilities:
- Managing a high volume of inbound and outbound calls
- Making calls directly to patients to discuss care and appointments
- Scheduling and coordinating patient appointments efficiently
- Processing and tracking patient referrals
Key Skills:
- Significant experience in a call centre environment
- Professional and excellent telephone manner
- Experience with both inbound and outbound calling
Salary (Rate): undetermined
City: Islington
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Customer Service Advisor 3 Month contract - Full time Islington office - 3 days per week
Customer Service Advisor required with proven call centre experience for a fast-paced contract role within a healthcare environment.
The Roles:
- Managing a high volume of inbound and outbound calls
- Making calls directly to patients to discuss care and appointments
- Scheduling and coordinating patient appointments efficiently
- Processing and tracking patient referrals
Required Experience:
- Significant experience in a call centre environment.
- Professional, excellent telephone manner, and experience with both inbound and outbound calling