Customer Service Administrator

Summary: The Customer Service Administrator role involves providing essential administrative support to ensure efficient daily operations within a medium-sized organization. The position requires effective communication with customers and suppliers, maintaining accurate records, and assisting team members in achieving departmental goals. The ideal candidate must be a team player and available for temporary work. This role emphasizes professionalism and high-quality service delivery.

Key Responsibilities:

• Provide administrative support to ensure smooth daily operations.
• Liaise with suppliers to ensure processes remain efficient.
• Respond to customer queries via phone, email, and other communication channels.
• Maintain accurate records and documentation for business processes.
• Coordinate schedules and appointments to support team efficiency.
• Assist in resolving customer issues with professionalism and care.
• Update and manage databases to ensure information accuracy.
• Prepare reports and documentation as required by management.
• Support team members in achieving departmental goals and objectives.

Key Skills:

• Strong communication skills.
• Ability to work as part of a team.
• Organizational skills.
• Attention to detail.
• Proficiency in administrative tasks.
• Customer service orientation.

Salary (Rate): £19 per hour

City: Southampton

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other