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Customer Service Administrator
Posted 2 weeks ago by 1758608758
Negotiable
Undetermined
Onsite
Leeds, West Yorkshire
Summary: The role of Temporary Customer Service Assistant involves supporting a busy team in a fast-paced retail environment, focusing on customer experience and product management. The position requires acting as a key contact for wholesale clients and assisting in various operational tasks to meet sales goals. This is a hands-on role with diverse responsibilities, ideal for someone looking to contribute during a peak period. The position is based in East Leeds and offers an immediate start until mid-December.
Key Responsibilities:
- Act as a key point of contact for wholesale clients - from major retail accounts to online marketplaces and independents.
- Assist in managing wholesale orders and supporting the team in meeting monthly and seasonal sales goals.
- Coordinate updates across stock levels, product imagery, order processing, and delivery schedules.
- Liaise with distribution centres and internal teams to ensure timely and accurate delivery of products.
- Maintain clear records across multiple systems and assist in preparing weekly performance updates.
- Deliver excellent customer service, helping to strengthen relationships and maintain brand standards.
- Identify quick wins for improving processes and enhancing the customer experience.
- Help onboard any new team members or temps during the contract period by keeping process documentation up to date.
Key Skills:
- Strong communication and interpersonal skills.
- Experience in customer service or retail environments.
- Ability to manage multiple tasks and priorities effectively.
- Proficiency in record-keeping and data management.
- Problem-solving skills and a proactive approach to improving processes.
- Team player with the ability to support and onboard new team members.
Salary (Rate): £12.21ph
City: Leeds
Country: UK
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: Entry Level
Industry: Other
*ASAP START* until mid December
Temporary Customer Service Assistant
Are you passionate about retail, customer experience, and working with exciting brands? Join a fast-paced and growing company on a temporary basis, where you'll contribute to keeping customers happy and products moving - fast.
Our client works with household names, thriving marketplaces, and independent retailers, giving you the chance to support a busy team during a peak period or project phase.
This isn't just admin - it's a chance to step into a hands-on, short-term role where no two days are the same.
What You'll Be Doing
*
Act as a key point of contact for wholesale clients - from major retail accounts to online marketplaces and independents.
*
Assist in managing wholesale orders and supporting the team in meeting monthly and seasonal sales goals.
*
Coordinate updates across stock levels, product imagery, order processing, and delivery schedules.
*
Liaise with distribution centres and internal teams to ensure timely and accurate delivery of products.
*
Maintain clear records across multiple systems and assist in preparing weekly performance updates.
*
Deliver excellent customer service, helping to strengthen relationships and maintain brand standards.
*
Identify quick wins for improving processes and enhancing the customer experience.
*
Help onboard any new team members or temps during the contract period by keeping process documentation up to date.
Based in East Leeds
Paying £12.21ph
Please call the office on 0113 2056400 or email olivia.wood@huntress.co.uk asap - you could start as soon as next week.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.