Customer Relationship Management Consultant
Posted 4 days ago by Salt
£550 Per day
Inside
Undetermined
London Area, United Kingdom
Summary: Salt is seeking a CRM Marketing Manager for a 6-month contract in London, focusing on the execution of CRM-led campaigns across various regions. The role involves independent management of campaign delivery while collaborating with global stakeholders. Candidates should have strong experience with CRM platforms and be comfortable with end-to-end campaign ownership. The position requires effective communication and collaboration skills in a fast-paced, international environment.
Key Responsibilities:
- Ownership of end-to-end campaign execution within CRM platforms.
- Collaboration with regional and global stakeholders to deliver CRM-led campaigns.
- Building audience segments and managing email journeys.
- Optimizing campaign performance and producing performance reporting.
- Working closely with teams across Japan, regional markets, and LATAM.
- Utilizing Agile methodologies and tools like Jira.
Key Skills:
- Strong experience with CRM and marketing automation platforms.
- Familiarity with Optimove or Salesforce.
- Proven capability in audience segmentation and email journey setup.
- Comfortable with campaign management and in-flight amendments.
- Effective communication skills with international stakeholders.
- Ability to collaborate with offshore or regional teams.
Salary (Rate): £550 daily
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: Marketing
Salt are partnering with an organisation and are looking for a CRM Marketing Manager to join on a contract basis.
Location: London
Start: ASAP
Contract: 6 months
Day Rate: £500-550 per day (Inside IR35)
About the Role:
This role sits within a fast-paced, international marketing function and focuses on hands-on delivery of CRM-led campaigns across multiple regions. You’ll take ownership of end-to-end campaign execution, working independently within CRM platforms while collaborating closely with regional and global stakeholders. The position requires confidence in activating campaigns, building audiences, managing email journeys and optimising performance, while also knowing when to collaborate with specialist teams to ensure delivery at pace and quality. You’ll work closely with teams across Japan, regional markets and LATAM, balancing autonomy with collaboration in a matrixed environment.
Requirements :
- Strong experience working independently within CRM and marketing automation platforms
- Previous exposure to Optimove or Salesforce preferred, with the ability to ramp up quickly in Optimove
- Proven capability in building audience segments, setting up email journeys and producing performance reporting
- Comfortable owning campaigns end-to-end, including going live and making in-flight amendments within CRM tools
- Familiarity with Agile ways of working and confidence using Jira
- Confident communicator, experienced in working with international stakeholders across multiple regions
- Able to collaborate effectively with offshore or regional teams, understanding when to delegate or seek specialist support (e.g. email build support)
Apply now to find out more.