Customer Relationship Management Business Analyst
Posted 1 week ago by TECHOHANA
£500 Per day
Outside
Hybrid
England, United Kingdom
Summary: The role of Salesforce Business Analyst involves supporting a major transformation project for a global retail brand by gathering and analyzing business requirements and translating them into Salesforce functionality. The position requires collaboration with various stakeholders and includes responsibilities such as supporting user acceptance testing and training. The role is hybrid, with occasional travel between sites in Northern England and London. This position is outside IR35 and offers a competitive day rate.
Key Responsibilities:
- Gathering, analysing, and documenting business requirements
- Translating business needs into Salesforce functionality (Core Cloud focus)
- Working closely with stakeholders across multiple departments
- Supporting UAT, training, and adoption activities
- Acting as the bridge between technical teams and business users
Key Skills:
- Proven experience as a Salesforce Business Analyst, with strong Core Cloud knowledge
- Excellent stakeholder engagement and workshop facilitation skills
- Ability to work across complex enterprise environments
- Retail sector experience is a big plus
- Salesforce certifications (BA, Admin, or Consultant) highly desirable
Salary (Rate): £500/day
City: undetermined
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
BRITISH CITIZENS ONLY | Salesforce Business Analyst | £500/Day | Outside IR35 | Hybrid | Global Retail Brand
Role: Salesforce Business Analyst (Core Cloud)
Day Rate: £500/day
IR35: Outside IR35
Contract: 6 months (potential to extend)
Location: Hybrid – offices in Northern England and London
Travel: Occasional travel between sites as needed
We’re working with a global retail leader who is seeking an experienced Salesforce Business Analyst to support a major transformation project.
What You’ll Be Doing:
- Gathering, analysing, and documenting business requirements
- Translating business needs into Salesforce functionality (Core Cloud focus)
- Working closely with stakeholders across multiple departments
- Supporting UAT, training, and adoption activities
- Acting as the bridge between technical teams and business users
What You’ll Bring:
- Proven experience as a Salesforce Business Analyst, with strong Core Cloud knowledge
- Excellent stakeholder engagement and workshop facilitation skills
- Ability to work across complex enterprise environments
- Retail sector experience is a big plus
- Salesforce certifications (BA, Admin, or Consultant) highly desirable