Summary: The Customer Relations Officer role at Suez involves providing exceptional customer service and administrative support within the Regional Customer Hub. The position requires managing relationships with both new and existing clients, addressing inquiries, and ensuring customer satisfaction. Candidates should possess strong communication skills and a commitment to sustainability. This role offers opportunities for personal growth and development within a forward-thinking organization dedicated to environmental responsibility.

Key Responsibilities:

• Support the Regional Customer Hub by providing excellent customer service to current clients.
• Manage new and existing customer relationships as the first point of contact via phone and email.
• Handle general requests, resolve queries, and conduct account reviews as needed.
• Maintain proactive relationships with customers to enhance their experience and promote loyalty.
• Collaborate with team members to support and achieve shared goals.

Key Skills:

• Previous administration experience.
• Excellent communication skills.
• Ability to manage customer expectations and resolve problems promptly.
• Professional, confident, and efficient demeanor.
• Team player with flexibility to support colleagues.

Salary (Rate): 30644

City: Avonmouth

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other