Customer Insight and Performance Manager (CRM) - 12 month Secondment

Summary: The Customer Insight and Performance Manager (CRM) role at Experian involves leveraging data and technology to enhance customer insights and performance metrics. This position is a 12-month secondment, focusing on various markets including financial services and healthcare. The role is integral to driving opportunities for both individuals and businesses through advanced data utilization.

Key Responsibilities:

• Analyze customer data to derive insights and improve performance metrics.
• Collaborate with cross-functional teams to implement CRM strategies.
• Monitor and report on customer engagement and satisfaction levels.
• Utilize advanced technologies to enhance data-driven decision-making.
• Support the development of marketing strategies based on customer insights.

Key Skills:

• Strong analytical skills with experience in data interpretation.
• Proficiency in CRM software and data analysis tools.
• Excellent communication and collaboration abilities.
• Experience in customer engagement strategies.
• Ability to work in a fast-paced environment and manage multiple projects.

Salary (Rate): undetermined

City: London

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other