Summary: The Customer Insight and Performance Manager (CRM) role at Experian involves leveraging data and technology to enhance customer insights and performance metrics. This position is a 12-month secondment, focusing on various markets including financial services and healthcare. The role requires collaboration across teams to drive data-driven decision-making and improve customer engagement.
Key Responsibilities:
- Analyze customer data to derive insights and improve performance metrics.
- Collaborate with cross-functional teams to implement CRM strategies.
- Monitor and report on customer engagement and satisfaction levels.
- Utilize advanced technologies to unlock the power of data.
Key Skills:
- Strong analytical skills with experience in data interpretation.
- Proficiency in CRM software and data management tools.
- Excellent communication and collaboration abilities.
- Experience in customer engagement strategies.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data click apply for full job details