Summary: The Customer Facing Online Banking Advisor role in London involves engaging with customers in bank branches to promote online banking and digital services. This full-time position requires strong customer service skills and offers training for those without prior experience in banking. The contract is for 6 months with a salary of £59,000 per annum, along with benefits such as holiday and pension contributions.

Key Responsibilities:

• Engage with customers in branches to promote online banking and digital services.
• Act as an expert in mobile banking apps and assist customers in utilizing online facilities.
• Encourage customers to use the bank's digital channels.
• Provide training and coaching on digital and technology services.
• Travel to different branches as required, with expenses covered.

Key Skills:

• Proven solid customer service skills.
• Previous experience in a customer-facing role is ideal.
• Coaching or training experience is highly desirable.
• Excellent communication skills.
• Flexibility to travel up to 1 hour from home.

Salary (Rate): 59000

City: London

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: fixed-term

Seniority Level: Mid-Level

Industry: Finance