Customer Digital Experience Lead
Posted 1 week ago by Jobserve
Negotiable
Undetermined
Undetermined
Leeds, Yorkshire
Summary: The Customer Digital Experience Lead role at Yorkshire Water involves enhancing customer interactions through digital platforms. The position offers a competitive salary and additional benefits, including a company car allowance and an annual incentive bonus. The role is based in the Yorkshire region of England, specifically in Leeds. The company is focused on providing excellent customer service in the water utility sector.
Key Responsibilities:
- Enhance customer digital interactions and experiences.
- Implement strategies to improve customer engagement through digital platforms.
- Collaborate with cross-functional teams to drive digital initiatives.
- Monitor and analyze customer feedback to inform digital improvements.
- Manage digital projects from conception to execution.
Key Skills:
- Experience in digital customer experience management.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Proficiency in digital marketing tools and platforms.
- Ability to manage multiple projects simultaneously.
Salary (Rate): undetermined
City: Leeds
Country: England
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Company description:
Water Utility Company based in Yorkshire region of England.
Job description:
Customer Digital Experience Lead
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:
We offer a competitive salary depending on experience
A company car allowance scheme (£6000 per year)
Annual incentive related bonus (up to 15% of annual salary fo click apply for full job details