Summary: The Customer Delivery Driver role at Tesco involves delivering groceries to customers while ensuring a high level of service and maintaining the cleanliness and organization of the delivery van. Drivers are expected to engage with customers, manage their orders, and uphold Tesco's commitment to customer satisfaction. The position offers flexible working hours and a supportive team environment, making it suitable for individuals seeking job stability or a career change. This role is hands-on and requires a valid UK/EU/EEA driving license.

Key Responsibilities:

• Deliver groceries to customers within scheduled time slots.
• Maintain cleanliness and organization of the delivery van and trays.
• Communicate with customers regarding order changes, substitutions, and refunds.
• Build relationships with colleagues to foster team spirit.
• Respond quickly to changing customer needs and embrace change.
• Call customers before arrival if early and notify the store if running late.

Key Skills:

• Valid UK/EU/EEA driving license (Full or Automatic) for at least 12 months with no more than 3 penalty points.
• Strong customer service skills and ability to build rapport.
• Energetic and driven to exceed expectations.
• Ability to work flexibly and adapt to changing circumstances.
• Team-oriented with a collaborative mindset.

Salary (Rate): 14.05

City: Dalkeith

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other