Customer Care Consultant – Seasonal Temps
Posted 1 week ago by ELEMIS
Negotiable
Undetermined
Onsite
Avonmouth, England, United Kingdom
Summary: The Customer Care Consultant role at Elemis involves engaging with customers through various communication channels to assist with skincare inquiries and bookings. The position is ideal for individuals who are passionate about skincare and enjoy helping others in a supportive team environment. No prior call center experience is required, making it accessible for proactive and friendly communicators. The role is seasonal, coinciding with the festive period, and includes an assessment center event on September 17, 2025.
Key Responsibilities:
- Answering customer queries via phone, email & live chat
- Helping customers find their perfect skincare match
- Solving delivery dilemmas and making spa bookings
- Representing a brand that cares about people, planet & purpose
Key Skills:
- Friendly and positive communication skills
- Proactive attitude
- Great listening skills
- Passion for skincare and helping others
Salary (Rate): undetermined
City: Avonmouth
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: undetermined
Seniority Level: Entry Level
Industry: Other
Department: Customer Care
Location: Office, Avonmouth/Filton
Description
Love skincare? Passionate about people? Ready to spread some feel-good vibes this season? We're on the hunt for friendly, positive, and confident communicators to join our buzzing Customer Care team at Elemis the No.1 British skincare brand! We'll be holding an assessment centre on the 17th September 2025!
As a Customer Care Consultant, you'll be:
- Answering customer queries via phone, email & live chat
- Helping customers find their perfect skincare match
- Solving delivery dilemmas and making spa bookings
- Representing a brand that cares about people, planet & purpose
Perks? A fun, supportive team Great experience with a global beauty brand Staff discount (yes, glowing skin incoming) No call centre experience? No problem. If you’re proactive, a great listener, and love helping others — we want to meet you! Apply now and make this festive season one to remember with Elemis.