Customer Applications Specialist – Contract

Customer Applications Specialist – Contract

Posted 3 days ago by E-Frontiers

Negotiable
Undetermined
Hybrid
London

Summary: The Customer Applications Specialist role is a 12-month contract position based in Dublin, Ireland, focused on managing renewable generator connection applications. The specialist will ensure a smooth process for customers and stakeholders while supporting system development and improvement. This position is integral to driving Ireland's transition to renewable energy. The role requires strong communication and IT skills, along with the ability to handle high volumes of work efficiently.

Key Responsibilities:

  • Process and track high volumes of renewable generator applications from initial submission to final connection.
  • Engage with customers and key stakeholders, managing queries and ensuring resolution.
  • Support the ongoing development and improvement of systems and long-term processes.
  • Ensure website content related to generator connections is accurate and up to date.
  • Collaborate on cross-business projects to enhance generator connection policies and regulations.

Key Skills:

  • Experience dealing professionally with customers and stakeholders.
  • Strong IT proficiency, including Microsoft Office (Excel, Word, SharePoint).
  • Ability to manage a high volume of work with accuracy and efficiency.
  • Strong communication, problem-solving, and analytical skills.
  • Ability to work independently and as part of a team to improve processes.
  • Knowledge of renewable generator connections or electricity industry regulations (desirable).
  • Experience working with SAP systems (desirable).

Salary (Rate): 420

City: Dublin

Country: Ireland

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Energy