Customer Advisor
Posted 4 days ago by B&Q
Negotiable
Undetermined
Undetermined
Leven, England, United Kingdom
Summary: The Customer Advisor role at B&Q involves providing expert advice and support to customers on home improvement projects. The position requires a friendly and outgoing individual who is eager to learn and work as part of a team. Responsibilities include managing stock, setting up displays, and delivering exceptional customer service. The role offers a permanent contract with flexible shifts and a range of employee benefits.
Key Responsibilities:
- Provide expert advice to customers on home improvement projects.
- Manage stock and set up displays in the store.
- Deliver exceptional customer service and support.
- Participate in training for paint-mixing and timber cutting.
- Work flexible shifts, including weekends and bank holidays.
Key Skills:
- Friendly and outgoing personality.
- Eager to learn and adapt to new technologies.
- Strong teamwork skills.
- Ability to work flexible hours.
- Passion for home improvement.
Salary (Rate): undetermined
City: Leven
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Overview Customer Advisor Full Time - 36.75 hours per week Permanent Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £ 13.10 per hour B&Q Test We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What's the job? Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What We Need Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.