Customer Accounts Advisor

Customer Accounts Advisor

Posted 1 day ago by Guinness Partnership

Negotiable
Undetermined
Undetermined
Manchester

Summary: The Customer Account Advisor role at The Guinness Partnership involves supporting the Rent, Service Charge, and Customer Accounts Team to protect income and deliver essential housing services. This full-time position is part of an expanding team dedicated to providing high-quality homes to residents in need. The role emphasizes customer service and account management within a social purpose framework.

Key Responsibilities:

  • Support the Rent, Service Charge, and Customer Accounts Team.
  • Manage customer accounts and inquiries effectively.
  • Contribute to the protection of income for the organization.
  • Assist in delivering high-quality housing services to residents.
  • Collaborate with team members to enhance service delivery.

Key Skills:

  • Strong customer service skills.
  • Ability to manage accounts and inquiries.
  • Effective communication skills.
  • Team collaboration abilities.
  • Understanding of housing services and social purpose.

Salary (Rate): £30,000 Annual

City: Manchester

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

At The Guinness Partnership, the Rent, Service Charge, and Customer Accounts Team plays a vital role in protecting our income, enabling us to fulfil our social purpose: delivering high-quality homes and essential housing services to the residents who need them most.

We are expanding our team and have new opportunities for Customer Account Advisors to join us on a Full time basis (3 click apply for full job details