Customer Account Manager
Posted 1 day ago by Harvey Nash IT Recruitment UK
Negotiable
Undetermined
Undetermined
Sheffield, South Yorkshire, UK
Summary: The Customer Account Manager role in Medical Diagnostics involves managing accounts and sales within the healthcare industry, focusing on delivering quality customer service. The position requires strong analytical skills to handle large data sets and manage multiple complex projects across various functional teams. The role is based in Sheffield, UK, and is for a duration of 12 months.
Key Responsibilities:
- Manage accounts and sales within the healthcare industry.
- Handle large data sets and draw meaningful insights and recommendations using advanced Excel skills.
- Simultaneously manage multiple complex projects within cross-functional teams.
- Deliver quality customer service and maintain effective communication.
- Identify problem points and develop clear solutions and process improvements.
- Understand business workflows through analytical and logical abilities.
Key Skills:
- Strong experience with Account Management/Sales within the Healthcare Industry.
- Good numeracy skills with attention to detail.
- Advanced Excel skills with MS Office.
- Organised, communicative, and accountable.
- Passionate about quality customer service.
- Analytical and logical ability to understand business workflows.
Salary (Rate): undetermined
City: Sheffield
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Title: Customer Account Manager (Medical Diagnostics)
Location: Sheffield, UK
Duration: 12 Months
Job Description
Key skills/knowledge required:
- Strong experience with Account Management/Sales within Healthcare Industry.
- Good numeracy skills (with attention to detail) to handle large data set and draw meaningful insights and recommendations (Advanced Excel skills with MS Office)
- Simultaneous management of many complex projects within cross functional teams of experts (sales, technical support, customer services, marketing, access & innovation)
- Be passionate about quality customer service.
- Be organised, ahead of schedule, communicative, and accountable.
- Identify problem points and develop clear solutions and process improvements.
- Analytical and logical ability to understand business workflows.
