Customer Account Manager

Customer Account Manager

Posted 1 day ago by 1749881729

Negotiable
Undetermined
Undetermined
Sheffield, South Yorkshire

Summary: The Customer Account Manager role focuses on managing accounts within the medical diagnostics sector, requiring strong sales and account management skills. The position involves handling complex projects across various functional teams while ensuring high-quality customer service. The candidate must possess advanced analytical skills to manage large datasets and derive actionable insights. This is a 12-month contract based in Sheffield, UK.

Key Responsibilities:

  • Manage accounts and sales within the healthcare industry.
  • Handle large datasets and draw meaningful insights using advanced Excel skills.
  • Simultaneously manage multiple complex projects across cross-functional teams.
  • Provide quality customer service and maintain effective communication.
  • Identify problems and develop solutions and process improvements.
  • Understand business workflows through analytical and logical reasoning.

Key Skills:

  • Strong experience in Account Management/Sales within the Healthcare Industry.
  • Good numeracy skills with attention to detail.
  • Advanced Excel skills with MS Office.
  • Ability to manage complex projects within cross-functional teams.
  • Passion for quality customer service.
  • Organised, communicative, and accountable.
  • Analytical and logical ability to understand business workflows.

Salary (Rate): undetermined

City: Sheffield

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Title: Customer Account Manager (Medical Diagnostics)

Location: Sheffield, UK

Duration: 12 Months

Job Description

key skills/knowledge required:

  • Strong experience with Account Management/Sales within Healthcare Industry.
  • Good numeracy skills (with attention to detail) to handle large data set and draw meaningful insights and recommendations (Advanced Excel skills with MS Office)
  • Simultaneous management of many complex projects within cross functional teams of experts (sales, technical support, customer services, marketing, access & innovation)
  • Be passionate about quality customer service.
  • Be organised, ahead of schedule, communicative, and accountable.
  • Identify problem points and develop clear solutions and process improvements.
  • Analytical and logical ability to understand business workflows.