Current Accounts - Business Analyst (Account Needs Lab)
Posted 2 weeks ago by GIOS Technology
Negotiable
Undetermined
Hybrid
Cheshire East, England, United Kingdom
Summary: The Current Accounts - Business Analyst (Account Needs Lab) role involves working in a hybrid capacity, primarily in the Knutsford office, focusing on current account products and retail banking customer journeys. The position requires eliciting, documenting, and validating business requirements while collaborating closely with Product Owners to ensure clarity in user stories. Additionally, the role includes developing essential context artifacts and maintaining high standards of documentation within JIRA. Proficiency in Agile frameworks and advanced usage of JIRA and Confluence is essential for success in this position.
Key Responsibilities:
- Understand current account products, overdrafts, and retail banking customer journeys.
- Elicit, document, and validate business requirements from Epic through to Story level.
- Collaborate with Product Owners to ensure user stories are clear, actionable, and include robust acceptance criteria.
- Develop context artifacts, including As-Is/To-Be process flows, wireframes, and data mapping.
- Adhere to RB CAPL governance and demand processes, maintaining documentation standards within JIRA.
- Utilize Agile frameworks (Scrum) and advanced usage of JIRA and Confluence.
Key Skills:
- Current Accounts - Business Analyst
- Retail banking
- Account Needs Lab
- JIRA
- Customer journeys
Salary (Rate): undetermined
City: Knutsford
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
We are hiring for Current Accounts - Business Analyst (Account Needs Lab) Location : Hybrid 2 -3 days per week in Knutsford Office Should have strong understanding of Current Account products, overdrafts, and associated retail banking customer journeys. Elicit, document, and validate business requirements from Epic through to Story level. Work closely with Product Owners to ensure user stories are clear, actionable, and include robust acceptance criteria Develop essential context artifacts, including As-Is/To-Be process flows, wireframes, and data mapping to inform downstream delivery. Adhere to RB CAPL governance and demand processes, maintaining high standards of documentation within JIRA for Epics, Capabilities, Features, and Stories. High proficiency in Agile frameworks (Scrum) and advanced usage of JIRA and Confluence.
Key Skills : Current Accounts - Business Analyst / Retail banking / Account Needs Lab / JIRA / customer journeys