CSI/SharePoint Developer
Posted 2 days ago by Deloitte
Negotiable
Inside
Hybrid
England, United Kingdom
Summary: The CSI/SharePoint Developer role at Deloitte involves working within the Service Management and Continuous Service Improvement (CSI) team to enhance service delivery through the development of Power Platform and SharePoint solutions. The position requires collaboration with stakeholders to gather requirements and implement service improvements across various business areas. The role is contract-based for 3-6 months and is hybrid, requiring occasional travel to Deloitte offices. The position is classified as inside IR35, indicating compliance with tax regulations for contractors.
Key Responsibilities:
- Support the technical design, development, and implementation of Power Platform, Kwiz Forms, and SharePoint solutions for a Continuous Service Improvement (CSI) Idea Register.
- Drive workstream activities, ensuring timely delivery and alignment with CSI objectives.
- Collaborate with stakeholders to gather requirements and translate them into functional designs for the CSI Idea Register.
- Conduct initial research, viability assessment, and Return on Investment analysis of service improvement opportunities.
- Deliver end-to-end transformation against core Value Streams (e.g., Opportunity to Engage, Hire to Retire, Source to Pay).
- Work with project delivery teams on the delivery of initiatives and projects to time, quality, and expected benefits.
- Ensure implementation and outcomes from continuous improvement initiatives align with strategic objectives, stakeholder expectations, and business outcomes.
- Support the delivery of a culture of Continuous Improvement within CBS and Enabling Functions.
- Deliver change in alignment with the CSI methodology (Six Sigma/Lean).
Key Skills:
- Experience in developing and deploying solutions using Power Platform and SharePoint.
- Experience in Continuous Service Improvement (CSI) and improving customer experience.
- Experience working in a shared service environment or large matrix organisation.
- Proficient in Microsoft Power Platform (Power Apps, Power Automate, Power BI, Kwiz Forms).
- Understanding of SharePoint security, permissions, and compliance.
- Experience building workflows and automation using Power Automate, PowerApps, and Custom SharePoint components.
- Ability to customise the SharePoint User Experience through modern UI/UX Design (C#, .NET, JavaScript, TypeScript, HTML).
- Experience with integrating Power BI, SharePoint Online, and Microsoft 365.
- Experience leading project workstreams within a Continuous Service Improvement context.
- Lean Sigma Master Black Belt preferred.
- Knowledgeable of continuous improvement methodologies (e.g., design thinking, systems thinking, process redesign).
- Experience of end-to-end global process ownership, technology, and automation.
- Strong stakeholder management skills, able to influence and drive impactful change.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Job title : CSI/SharePoint Developer (contract)
Duration : 3-6 months TBC
Target Start Date : ASAP
Location : Hybrid - Any UK location near Deloitte offices (Cardiff, London, Leeds, Manchester). Travel to the office once a fortnight
Rate : Competitive, inside IR35
Deloitte
Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.
About the role:
We are seeking an experienced Developer to join our Service Management and CSI team within Central Business Services at Deloitte. You will work across multiple internally facing service areas, delivering new service improvements and ensuring our services meet the business needs. Reporting to the Head of CSI, you will be experienced in delivering Shared Services / Global Business Services (GBS) or Business Process Outsourcing (BPO) service improvement.
Responsibilities but not limited to;
- Support the technical design, development and implementation of Power Platform, Kwiz Forms and SharePoint solutions for a Continuous Service Improvement (CSI) Idea Register.
- Drive workstream activities, ensuring timely delivery and alignment with CSI objectives.
- Collaborate with stakeholders to gather requirements and translate them into functional designs for the CSI Idea Register.
- Responsible for the initial research, viability assessment, and Return on Investment analysis of service improvement opportunities
- Responsible for delivering end-to-end transformation against core Value Streams (e.g. Opportunity to Engage, Hire to Retire, Source to Pay etc.)
- Responsible for working with the project delivery teams on the delivery of initiatives and projects to time, quality and with expected benefits
- Responsible for ensuring that implementation and outcomes from any continuous improvement initiatives delivered in line with strategic objectives, stakeholder expectations and business outcomes
- Support delivery of a culture of Continuous Improvement within CBS and Enabling Functions
- Deliver change in alignment with the CSI methodology (Six Sigma/Lean)
Essential Skills:
Experience with the following is required:
- Must have experience in developing and deploying solutions using Power Platform and SharePoint (preferably with the build and enhancement of idea management or similar registers)
- Experience working in Continuous Service Improvement (CSI) and improving customer experience
- Must have experience working in a shared service environment or large matrix organisation across multi-functional teams within Corporate, Professional Services or Financial Services
- Proficient in Microsoft Power Platform (Power Apps, Power Automate, Power BI, Kwiz Forms)
- Understand SharePoint security, permissions, and compliance.
- Experience of building workflows and automation using Power Automate, PowerApps and Custom SharePoint components
- Customise the SharePoint User Experience through modern UI/UX Design and Description ( C#,NET, JavaScript, TypeScript, HTML )
- Cloud Technology Integration : experience with integrating Power BI, SharePoint Online and Microsoft 365
- Experience leading project workstreams , preferably within a Continuous Service Improvement context
- Lean Sigma Master Black Belt preferred
- Knowledgeable of continuous improvement methodologies (e.g. design thinking, systems thinking, process redesign, structured problem solving etc)
- Experience of end-to-end global process ownership , technology and automation to optimise end-to-end processes delivering improved user experience, quality and improved outcomes
- Strong stakeholder management - able to influence to gain buy-in and drive impactful change, working with senior stakeholders, Partners, COO’s etc.
Deliverables
- Design & Build the SharePoint CSI Register
- Design & Build the SharePoint CSI Benefit Tracker
- Identify quantifiable benefits from assigned team/process review
IR35
As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company.’)