CRM Project Manager | Global Leading Fashion Retailer | Amsterdam | 32 Hours | 7-Month Temporary Contract
We're looking for an experienced CRM Project Manager to lead the planning and delivery of customer marketing campaigns during a key trading period.
You'll be responsible for managing end-to-end CRM initiatives across email, WhatsApp, onsite, and in-store channels, driving customer engagement, retention, and commercial performance. This role involves leading seasonal campaigns, membership activations, major promotional events, and customer lifecycle initiatives while working closely with cross-functional teams.
What we're looking for:
- Proven experience in CRM, lifecycle, or email marketing
- Strong background in delivering large-scale customer marketing campaigns
- Experience with customer segmentation, personalization, and data-driven marketing
- Excellent project and stakeholder management skills
- Strong analytical, forecasting, and reporting capabilities
- Experience working with Creative, Ecommerce, Data, Technology, and Operations teams
- Experience within fashion, retail, or consumer brands is a plus
Location:: Amsterdam (hybrid)
Contract:: 7 (+) Month Temporary Contract with a great possibility for extension
Hours:: 32 hours per week
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