Summary: The CRM Project Manager role is a two-year fixed-term contract focused on leading a comprehensive CRM implementation within a forward-thinking organization. The position requires an experienced Technical Project Manager who can manage the project lifecycle, ensuring alignment with business objectives and effective change management. The role emphasizes digital transformation and stakeholder engagement to deliver measurable benefits. Ideal candidates will have a strong background in CRM systems and project management methodologies.

Key Responsibilities:

• Lead the implementation of the CRM
• Ensure projects remain aligned to strategic priorities and deliver on their expected outcomes.
• Oversee project scope, planning, budgeting, risk, issue, and resource management.
• Apply appropriate project management methodologies (Agile, Waterfall, etc.) to drive effective delivery.
• Work closely with teams to ensure effective change management and user adoption.
• Provide project governance, reporting, and continuous improvement recommendations.
• Manage supplier relationships and procurement processes where required.

Key Skills:

• Strong knowledge and experience in CRM system implementation and digital transformation.
• Proven ability to manage risks, dependencies, and budgets.
• Experience with stakeholder engagement, including senior leadership and technical teams.
• A proactive approach to problem-solving and continuous improvement.
• Experience in driving CRM adoption and training across organisations.

Salary (Rate): 56000

City: Norwich

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: fixed-term

Seniority Level: Mid-Level

Industry: IT