CRM Programme Manager (Salesforce)
Posted 3 days ago by Ivy Rock Partners
£72,000 Per year
Undetermined
Undetermined
London, UK
Summary: The CRM Programme Manager (Salesforce) role is a 9-month fixed-term contract based in London, focusing on the implementation and turnaround of CRM programs, particularly within the not-for-profit sector. The position requires a candidate with extensive experience in CRM management, specifically Salesforce, and a proven track record of successfully delivering turnaround projects. The role demands strong stakeholder and supplier management skills, along with the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
- Lead the implementation of CRM platforms, ideally Salesforce, within the organization.
- Manage stakeholder relationships and ensure effective communication throughout the project lifecycle.
- Oversee supplier management and maintain quality standards in deliverables.
- Utilize analytical and problem-solving skills to address challenges and optimize processes.
- Handle multiple projects, priorities, and deadlines efficiently.
- Manage budgets and financial planning related to CRM initiatives.
- Provide examples of successful turnaround CRM programs to demonstrate capability.
Key Skills:
- Proven experience in programme management implementations of CRM platforms, ideally Salesforce.
- Excellent stakeholder management and communication skills.
- Excellent supplier management skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
- Budget management and financial planning experience.
- Able to showcase examples of successful turnaround CRM programmes.
- Professional certification in project or programme management (e.g., PRINCE2, MSP, PMP) is desirable.
- Experience working in professional membership organisations, higher education, or organisations in the not-for-profit sector is desirable.
Salary (Rate): £72K yearly
City: London
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
CRM Programme Manager (Salesforce)
9-month fixed term contract - up to £72k p/a - 2 days per week from London office
Our London based Not-for-profit client have an immediate requirement for a CRM Programme Manager to join on an initial 9-month fixed term contract.
We are looking for a Programme Manager with vast CRM implementation experiencing, ideally for Salesforce, within the public or not-for-profit sectors. The client are specifically looking at turnaround CRM programme specialists, who have come in to save programmes and ended up successfully delivering.
Essential skills and experience required for the CRM Programme Manager (Salesforce)
- Proven experience in programme management implementations of CRM platforms, ideally Salesforce
- Excellent stakeholder management and communication skills.
- Excellent supplier management skills
- Strong analytical and problem-solving abilities
- Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
- Budget management and financial planning experience.
- Able to showcase examples of successful turnaround CRM programmes
Desirable skills and qualifications for the CRM Programme Manager (Salesforce)
- Professional certification in project or programme management (eg, PRINCE2, MSP, PMP).
- Experience working in professional membership organisations, higher education or organisations in the not-for-profit sector