CRM & Data Administrator (12 month contract)
Posted 6 days ago by DC Advisory
Negotiable
Undetermined
Hybrid
London, England, United Kingdom
Summary: The CRM & Data Administrator role at DC Advisory involves supporting the management and administration of the CRM system, DealCloud, within a collaborative team environment. The position focuses on day-to-day operations, troubleshooting, and implementing key initiatives to enhance system functionality. Candidates will benefit from extensive training and a supportive culture while contributing to cross-border collaboration. This is a 12-month contract position based in London.
Key Responsibilities:
- Assist CRM lead with the overall administration of the system
- Provide support in maintaining dashboards/reports for key stakeholders
- Monitor and support on all troubleshooting requests & queries
- Ongoing system administration including but not limited to joiners/leavers, training and audits
- Support on key implementation and roll out projects across new territories
- Suggest and brainstorm initiatives to further help improve the system
Key Skills:
- 1 year working experience in CRM or similar technical role
- Experience working with DealCloud or other CRM systems would be a plus (training will be provided)
- Strong MS Office skills specifically Microsoft Excel and PowerPoint
- Detail-oriented, problem-solving and critical thinking individual
- Enthusiastic and positive attitude
- Able to manage multiple deadlines/outstanding project coordination skills
- Desire to work in an integrated, supportive team
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
DC Advisory is an international investment bank committed to making a difference. As part of an established global business, we offer access to over 700 professionals in 24 locations throughout Asia, Europe, and the US. Across 11 industry-focused teams, we offer tailored, independent advice on M&A, debt raisings and restructurings, private capital, and access to unrivalled Asia investment knowledge. For more information, visit www.dcadvisory.com This is a unique opportunity to join a growing business and play a supportive role in our cross-border collaboration, via our Europe-wide CRM system - DealCloud.
As the CRM & Data Administrator, the focus will be on supporting the day-to-day running and management of the CRM system, helping to roll out key initiatives and ensuring the system functions and is effectively utilised across the business.
Core Responsibilities
- Assist CRM lead with the overall administration of the system
- Provide support in maintaining dashboards / reports for key stakeholders
- Monitor and support on all troubleshooting requests & queries
- Ongoing system administration including but not limited to joiners / leavers, training and audits
- Support on key implementation and roll out projects across new territories
- Suggest and brainstorm initiatives to further help improve the system
Requirements
- 1 year working experience in CRM or similar technical role
- Experience working with DealCloud or other CRM systems would be a plus (training will be provided)
- Strong MS Office skills specifically Microsoft Excel and PowerPoint
- Detailed oriented, problem solving and critical thinking individual
- Enthusiastic and positive attitude
- Able to manage multiple deadlines / outstanding project coordination skills
- Desire to work in an integrated, supportive team
Benefits
- Extensive on-the-job training
- Team based hybrid working
- Friendly and collaborative culture
- Flat structure with frequent exposure to stakeholders of all levels
- Access to International Affinity Groups
- Generous pension and comprehensive private medical cover