CRM Contract Jobs in Birmingham
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Business Analyst - Insurance, Claims, CRM, Agile
Posted 2 days ago by Hays Specialist Recruitment
Business Analyst - Insurance, Claims, CRM, AgileUp to £600 pd (Inside IR35)Brighton/London - Hybrid (1-2 days per week o...
- Rate £600 per day
- Category Inside
- Work type Hybrid
- Location Brighton, East Sussex
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CRM Developer
Posted 4 days ago by Futures Housing Group
SMARTER SYSTEMS, BETTER EXPERIENCESAt Futures, we’re investing in technology that helps our teams work brilliantly, make...
- Rate £60,910 per year
- Category Fixed-Term
- Work type Not specified
- Location East Midland International Airport, Derby (DE74), DE74 2SA
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About Our CRM Contract Roles in Birmingham
What does a crm contractor do?
CRM (Customer Relationship Management) contractors are engaged to implement, configure, optimise, and support the platforms that organisations use to manage their customer and prospect data, sales pipelines, marketing automation, and customer service operations. The most widely used CRM platforms in the UK contracting market are Salesforce, HubSpot, Microsoft Dynamics 365, and Zoho, and CRM contractors typically specialise in one or two of these platforms rather than operating as generalists. Engagements arise when an organisation is implementing a new CRM, migrating from one platform to another, customising or extending an existing implementation, or needs additional resource to manage data quality, user adoption, or system administration.
The technical skills expected vary by platform and the nature of the engagement. Salesforce CRM contractors are typically expected to hold Salesforce Administrator or Developer certification, with experience configuring objects, workflows, validation rules, and reports. HubSpot contractors need proficiency across the relevant hubs, particularly Sales Hub and Marketing Hub, and experience with workflow automation and integration. Dynamics 365 contractors require familiarity with the Power Platform ecosystem. Across all platforms, the ability to gather and translate business requirements into CRM configuration, manage data migration and cleansing, train end users, and support adoption is as important as technical platform knowledge. Contractors who understand the commercial processes that a CRM supports, including sales pipeline management, customer segmentation, and marketing attribution, are consistently able to add more value and command better rates than those with platform skills alone.
What is the market like for crm contractors?
The CRM contract market is a well-established and active market driven by the near-universal adoption of CRM platforms across commercial organisations and the ongoing need for implementation, optimisation, and support capability that most organisations cannot justify hiring permanently. Salesforce remains the dominant platform in terms of contractor demand, followed by HubSpot in the mid-market and Dynamics 365 in Microsoft-stack organisations. The market for CRM implementation contractors is well established, but demand for optimisation and managed service support roles is growing as organisations seek to maximise the return on their existing CRM investment. Rates reflect the platform specialism required, with senior Salesforce and Dynamics architects commanding rates at the upper end of the CRM contracting market.
What is the contracting market like in Birmingham?
HSBC's UK headquarters, alongside substantial operations from other major banks and insurers, anchors Birmingham's position as the UK's second largest commercial centre for contractor demand. HS2 and wider infrastructure investment across the West Midlands have added a layer of construction, engineering, and programme delivery work that is expected to persist for several years. Central government departments with Birmingham offices, including HMRC and the Home Office, contribute a steady volume of digital, project, and operational delivery roles. The city offers a broad spread of contracting disciplines rather than concentrating in one sector, which makes it resilient to downturns in any single industry. Disciplines tied to infrastructure and construction can command premiums where specialist experience is scarce, even as rates for more general roles sit comfortably below the capital.
How much do crm contractors usually earn in Birmingham?
Contract rates for crm roles in Birmingham typically range from £300 to £600 per day, depending on the scope of the role, required expertise, and the delivery expectations of the engagement.
How many crm vacancies in Birmingham are there on Quality Contracts?
Over the past twelve months, we have tracked over 150 crm contract roles across the site, with Birmingham representing a strong share. Data reviewed up to August 2026.