Credit Controller

The Role

Working within the Credit Management team, you will play a key role in supporting cash flow performance through the effective management of overdue debt, account queries, and payment processes.

Key responsibilities will include:

• Chasing overdue and outstanding debt in line with agreed payment terms
• Managing accounts approaching due dates to secure timely payment
• Investigating and resolving customer account queries
• Liaising with sales and customer service teams to resolve disputes efficiently
• Reviewing and releasing credit-stopped orders within agreed SLAs
• Monitoring customer payment performance and escalating concerns where necessary
• Reconciling customer accounts and resolving discrepancies
• Maintaining accurate sales ledger records and cash allocation
• Supporting credit limit reviews and account management activities
• Carrying out checks to minimise financial and fraud risk exposure

About You

To be considered for this role, you will ideally have previous experience within Credit Control or Accounts Receivable and be comfortable managing high-volume customer accounts.

• Proven experience collecting outstanding debt
• Strong communication and negotiation skills
• Confidence dealing with customers over the phone
• Excellent attention to detail and organisational skills
• A proactive and adaptable approach to work
• Good Excel and system skills
• The ability to work effectively both independently and as part of a team
• A professional and positive attitude

This role would suit someone immediately available or available at short notice who can hit the ground running in a busy finance environment.