Credit Controller

Job Description

• As the Credit Controller, you will proactively manage and collect outstanding customer debt
• Contact customers by telephone, email and letter to resolve overdue accounts
• As the Credit Controller, you will allocate incoming payments accurately
• Reconcile customer accounts and investigate any payment discrepancies, ensuring these are resolved quickly
• Build and maintain positive working relationships with customers
• Provide updates to management and where required, generate MI reports
• Update customer account information, ensuring it is accurate and up to date
• Experience in consumer debt collection as well as trade-to-trade is advantageous
• Experience in construction, plant hire, machinery/equipment sales environment ideal, but not essential

Candidate Requirements

• A proven background working as a Credit Controller or in Accounts Receivable is essential for the role
• Experience with consumer debt collection would be an advantage
• Strong negotiation skills
• Knowledge of creditworthiness & credit monitoring procedures
• Excellent communication with the ability to build relationships
• Strong attention to detail with good problem-solving abilities
• Confident working with Microsoft Excel and finance systems
• Ability to prioritise workload and manage multiple accounts
• Professional and confident telephone manner
• Organised with excellent time management skills
• Able to work independently as well as part of a team

This role is commutable from: Stoke on Trent, Newcastle under Lyme, Stone, Uttoxeter, Derby, Tean, Cheadle, Creswell, Eccleshall, Burton on Trent, Stafford, Cannock, Staffs Moorlands, Rugeley, Blythe Bridge, and surrounding areas

This role would suit candidates with the following experience: Credit Controller, Senior Credit Controller, Credit Control, Credit Control Officer, Credit Collections, Accounts Receivable, Accounts Receivable Clerk, AR Clerk, Sales Ledger Clerk, Credit & Collections, Collections Officer, Collections Advisor

Hours: Monday Friday 8:30 AM 4:45 PM

Benefits

• Subsidised gym onsite at HQ
• Private Dental
• Pension 15% employer contribution
• Free parking
• Holidays: 25 + BH