Credit Controller

Venn Group have partnered with Private Care Group to find an interim Credit Controller for an initial 3 month contract. The company have built up a backlog of debt and need someone who can come in at short notice to help clear that.

The role will be hybrid working, with an on-site presence required 2/3 days per week.

Applicants must be immediately available, and have proven experience chasing NHS, self-pay, and local authority debt.

Requirements:

• Taking full ownership of a substantial aged-debt backlog, prioritising cases, and executing a clear plan to reduce overdue balances quickly and sustainably.
• Managing a multi-site ledger across care homes, supported living services, local authorities, CCGs, and private clients.
• Reducing aged debt through structured follow-up, clear documentation, and persistent but professional communication.
• Validating placements, care packages, CHC arrangements, and resolving billing discrepancies.
• Working closely with care home managers, commissioning teams, and families to resolve queries quickly and accurately.
• Producing weekly debtor reports, highlighting risks, and supporting cashflow forecasting.
• Identifying gaps in billing flows and recommending practical fixes.

Requirements:

• Proven credit control experience, within a Private Care environment.
• Expertise chasing NHS, local authority and self pay debt.
• Immediately Available to start a new role
• Strong communicator with a calm, empathetic approach.
• High accuracy, strong Excel capability, and able to hit the ground running.
• Comfortable working independently in a fast-moving finance team.