Credit Controller

A leading service provider is seeking a Credit Controller to join their vibrant Manchester City Centre office. (6 month contract).This role offers an exciting blend of office-based and remote working, allowing you to enjoy the best of both worlds with three days in the office and two days from home each week. You will be welcomed into a close-knit, energetic team that values hard work, fun, and exceptional service. As a Credit Controller in this respected travel management organisation, you will play an integral role in driving the success of the finance operations department. Your day-to-day activities will centre around building dependable relationships with clients to facilitate proactive payment collection.

Key Duties Include

• Proactively contact clients by phone and email to ensure timely payments are received according to agreed terms, including courtesy calls to resolve any queries or disputes before invoice due dates.
• Manage a significant client debtor portfolio encompassing both high volume and value accounts, ensuring all transactions are accurately tracked and reconciled.
• Escalate risks or significant issues to the Credit Control Team Leader with thoughtful suggestions for further action to maintain smooth operations.
• Analyse and reconcile large volumes of data to identify transactions in query or overdue status, maintaining meticulous records within internal systems.
• Document all client queries within the system and monitor their progression until resolution is achieved.
• Build strong relationships with customers to enhance interactions and strengthen long-term partnerships based on trust and understanding.
• Foster collaborative relationships with colleagues in credit control as well as across the wider finance team to achieve shared objectives.
• Liaise effectively with internal stakeholders to ensure any issues are addressed promptly and efficiently in line with organisational policies.

Your proven experience in credit control or transferable skills from similar roles will enable you to thrive as a Credit Controller. You bring not only technical expertise but also emotional intelligence—your interpersonal abilities allow you to build trusting relationships with clients while working collaboratively within a communal finance team.

You Will Also Have Experience In The Following Areas

• Demonstrated understanding of credit management principles or the ability to quickly absorb new information related to credit control processes.
• Experience working under pressure while meeting tight deadlines in a busy environment where teamwork is essential.
• Self-motivation combined with a flexible approach that allows you to adapt smoothly to changing priorities within the department.
• Proficiency using Microsoft applications—especially Excel—and familiarity with other back-office systems relevant to finance operations.
• Ability to collaborate effectively within a team setting to achieve departmental goals through shared responsibility.
• Logical thinking skills enabling you to consider all relevant aspects when carrying out basic analysis on financial information.
• Excellent interpersonal communication skills for building rapport with clients as well as colleagues across different departments.

In return you will receive a 6 month contract as well as flexible start and finsh times and hybrid working (2 days in the office, 3 days at home)

Click on the link to apply Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates