Credit Controller

Job Responsibilities: As the UK Credit Controller, you will:

• Produce rent, service charge and insurance demands on a monthly, quarterly and annual basis.
• Process daily tenant receipts, including posting payments and reconciling tenant accounts.
• Ensure the timely collection of rent, service charges and other outstanding debts.
• Manage tenant account queries and provide a high level of customer service.
• Proactively contact tenants ahead of payment due dates to support timely collections.
• Prepare tenant statements, arrears reports and other management information.
• Assist with service charge budgets and reconciliations.
• Prepare completion statements for lettings and acquisitions.
• Maintain property accounting systems and ensure financial records remain accurate.
• Process utility recharges where required.
• Complete quarterly sales ledger reconciliations.
• Provide support to the wider Property and Finance teams as required.

Essential

• Previous experience in a Credit Control or Accounts Receivable role.
• Excellent customer service and relationship management skills.
• Strong Microsoft Excel skills.
• Good commercial awareness.
• Excellent written and verbal communication skills.
• High attention to detail and strong organisational skills.
• Ability to manage multiple priorities and meet deadlines.
• A proactive approach with the confidence to work independently.
• A collaborative team player with a positive attitude.

Desirable

• Experience using property management or accounting software (MRIX experience is advantageous).
• Previous experience within the commercial property or real estate sector.