Credit Controller

The Opportunity

An exciting opportunity has arisen for an experienced Credit Controller to join a growing and ambitious organisation based in Leatherhead. Reporting directly to the Finance Director, you will play a key role in managing the sales ledger, maintaining healthy cash flow and ensuring the timely collection of outstanding debt.

Key Responsibilities

• Manage the debtor ledger and a portfolio of customer accounts.
• Proactively collect outstanding debt via telephone and email while maintaining excellent customer relationships.
• Accurately record all collection activity and account notes.
• Reconcile customer accounts and investigate invoice and payment queries.
• Manage a high-volume sales ledger, processing and overseeing approximately 2,000 invoices per month.
• Reduce debtor days and minimise bad debt exposure.
• Monitor credit limits and customer exposure levels through trade credit insurance arrangements.
• Produce aged debtor reports and key performance information for senior management.
• Support the migration from Xero to Sage Intacct Essentials.
• Work closely with Sales, Customer Services and Finance teams to resolve disputes and payment issues.
• Identify and implement improvements to credit control processes and procedures.

About You: Essential Requirements

• Minimum 5 years' experience in a Credit Control position.
• Experience managing high-volume debtor ledgers.
• Strong Excel skills, including VLOOKUPs and Pivot Tables.
• Excellent communication, negotiation and stakeholder management skills.
• High level of accuracy and attention to detail.
• Proven ability to meet collection targets and improve cash flow performance.

If you're an experienced Credit Controller looking to join a supportive and forward-thinking business where you can make a real impact, we'd love to hear from you.