Credit Controller (6m FTC)

The Role

As Credit Controller, you will be responsible for managing a portfolio of customer accounts, ensuring outstanding debts are collected in a timely manner while maintaining excellent customer relationships.

Alongside the day-to-day credit control duties, you'll also have the opportunity to review existing processes, identify inefficiencies, and suggest improvements that support the wider finance function.

Key Responsibilities

• Proactively chase outstanding debt via telephone, email and written correspondence
• Build and maintain strong relationships with customers to ensure prompt payment
• Investigate and resolve customer queries and disputes relating to invoices
• Monitor customer accounts and review credit limits where required
• Produce aged debt reports and provide regular updates to management
• Reconcile customer accounts and allocate incoming payments
• Work closely with internal departments to resolve issues impacting collections
• Review current credit control processes and identify opportunities for improvement
• Support wider finance activities as required

About You

• The successful candidate will be:
• An experienced Credit Controller with a proven track record of debt collection
• Confident speaking with customers and managing difficult conversations professionally
• Comfortable working in a fast-paced environment and managing their own workload
• Analytical with a keen eye for identifying process improvements
• A strong communicator with excellent relationship-building skills
• Proficient in Microsoft Excel and finance systems
• Positive, proactive and able to hit the ground running

What's on Offer?

• Salary of up to £30,000
• 6-month fixed-term contract
• Stable, well-established business
• Opportunity to influence and improve existing processes
• Office-based role in the S20 area of Sheffield
• Immediate opportunity to make an impact within a supportive finance team