Credit Control

Join a reputable financial services company based in Portsmouth, Hampshire committed to delivering exceptional customer services within a vibrant, inclusive, and forward-thinking culture.

As part of a growing organisation recognised for its integrity and dedication to employee development, you will play a vital role in managing customer credit accounts, ensuring smooth cash flow and fostering positive relationships. The role is initially offered for a period of 3 months with the possibility of extension.

What the Credit Control role involves:

• Ensure timely receivables and maintain healthy cash flow
• Engaging with customers through various channels to facilitate prompt payments and understanding their needs
• Collaborating with sales and finance teams to optimise collection processes and outcomes
• Supporting vulnerable customers by applying empathetic and compliant approaches
• Addressing billing disputes efficiently, aiming for fair resolutions
• Ensuring all activities align with FCA regulations, prioritising ethical and compliant credit management

Suitable Candidate for the Credit Control vacancy:

• Demonstrates excellent communication skills, with a professional approach to customer engagement
• Has experience in credit control, accounts receivable, or customer service
• Shows strong organisational skills, with meticulous attention to detail
• Possesses a proactive and results-driven attitude focused on achieving targets

Additional benefits and information for the role of Credit Control:

• Flexible working arrangements to support work-life balance following training
• Comprehensive onboarding and ongoing training
• Supportive team environment fostering collaboration and innovation
• Free parking
• Salary will be dependent on experience