Credit Control
Posted Today by HAYS
Negotiable
Undetermined
Undetermined
City, London, UK
Summary: The Credit Controller role is focused on managing the accounts receivable function for a luxury hotel group in Mayfair, ensuring timely collection of payments and fostering strong client relationships. This position is a 6-month fixed-term contract to cover for sick leave within the finance team. The successful candidate will be responsible for various credit control tasks, including debt management and billing accuracy. Experience in the hospitality industry is advantageous but not mandatory.
Key Responsibilities:
- Manage the hotel's debtor ledger and ensure timely collection of outstanding balances.
- Contact clients regarding overdue invoices via phone and email.
- Investigate and resolve billing discrepancies and customer queries.
- Reconcile customer accounts and allocate incoming payments.
- Prepare weekly aged debt reports and escalate issues as needed.
- Liaise with the reservations, events, and front office teams to ensure accurate billing.
- Assess credit risk and recommend credit limits for new clients.
- Support the finance team with month-end processes and reporting.
Key Skills:
- Previous experience in a credit control or accounts receivable role.
- Strong communication and negotiation skills.
- Proficiency in accounting software (eg, Sage, Opera, or similar PMS).
- High attention to detail and accuracy.
- Ability to work independently and manage priorities effectively.
- Hospitality industry experience is a plus.
Salary (Rate): undetermined
City: London
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Credit Controller - £Competive Rate
Your new company
A luxury hotel group based in the heart of Mayfair, renowned for delivering exceptional guest experiences. We are currently seeking a skilled and reliable Credit Controller to join our finance team on a 6-month fixed-term basis to cover a period of sick leave.
Your new role
As a Credit Controller, you will play a key role in managing the accounts receivable function, ensuring timely collection of outstanding payments, and maintaining strong relationships with clients and internal departments.
- Manage the hotel's debtor ledger and ensure timely collection of outstanding balances.
- Contact clients regarding overdue invoices via phone and email.
- Investigate and resolve billing discrepancies and customer queries.
- Reconcile customer accounts and allocate incoming payments.
- Prepare weekly aged debt reports and escalate issues as needed.
- Liaise with the reservations, events, and front office teams to ensure accurate billing.
- Assess credit risk and recommend credit limits for new clients.
- Support the finance team with month-end processes and reporting.
What you'll need to succeed
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.