Credit Control Assistant

Overview Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

Overview Role Working to ensure timely collections from customers, managing credit risk and maintain accurate records of accounts receivable activity. This role is a exciting opportunity involving working and supporting multiple internal business areas and liaising directly with a diverse customer base. Specific training will be provided for the financial instruments requirement.

Responsibilities

• Review customer invoice requests to ensure that taxes, specific contract requirements etc. are dealt with correctly.
• Reconcile and manage selected customer accounts, resolve queries and arrange offsets as applicable.
• Work closely with accounts Payable staff to ensure offset transactions are properly booked & reconciled.
• Chase customers for payment by any appropriate means.
• Resolve queries with customers.
• Issue customer statements.
• Maintain customer contact records.
• Carry out credit checks on customers.
• Raise customer invoices, credit notes, pro forma and/or inter-company debit notes.
• Ad hoc requests as required.
• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications Accurate with significant quantities of detailed items, articulate, extremely numerate and logical. Self-motivated, ambitious, keen to learn, and make efficiency improvements to processes. Able to work in an organised manner, either alone and as part of team as the situation dictates; acting with initiative and confidence in a frequently changing work environment. Able to work with others and coordinate activities across multiple departments, separate companies, countries and time zones that result in issues being effectively resolved. Able to cope with the pressure of multiple and changing priorities. Able to present information clearly, concisely; informally and to larger audiences.